GiftBasketsGermany.de respects your privacy. So, we safeguard your privacy online. We protect the personally identifiable information you share with us and we take various necessary steps for that.
When a Third Party Merchant Moneybookers which is Verisign Secured, processes your Credit Card, we do not receive any Credit Card details at all. When you place an order, we only collect your name, e-mail address, mailing address, Credit Card number and its expiration date which helps us to process and complete your order. These procedures help us to serve you as you have ordered our products and the given details will not be, under any situation, passed on for commercial need. Only, as when we believe in good faith, the law requires it, and then only will your personally identifiable details be uncovered by us, but not for any other purpose, until we have your permission to do so.
We keep an account of the total number of visitors to each of the sites, to improve our website, the personally traceable details are not acquired in this method. We use cookie technology (whereby our servers deposit special codes on a visitor's computer) to make our visitor’s online experience better and to track non-personal details such as the type of domain names, operating system and browser.
How is customer details kept secured by GiftBasketsGermany.de?A safe server is used to place your orders. All your personal details including your Credit Card number, is encrypted by the secure server software (SSL) before they are even sent to us. As a result we are unable to read the information as it travels across the internet. Moreover unauthorized access to any of the customer data we acquire is hindered by our system.
Canceling OrdersWe return you the total amount of money only if the ordered product has run out of stock or was mishandled and thereby damaged by our delivery staff. Once the order is confirmed and submitted by the customer, we do not cancel it.
Exchange and RebateProducts that have been damaged due to mishandling by our delivery staffs, will only be replaced, exchanged or refunded. The goods that are sold in healthy condition, are non-replaceable, non-exchangeable or non-refundable.